Maintenance & Support
Professional WordPress Website Maintenance, Support, & Updates
Keeping your website content up to date is one thing.
What about maintenance and updates to your core system?
Our technical team offers you maintenance and support services at all levels, and offers you quick solutions and peace of mind.
of users stop interacting with a page if images don't load
of hacked WordPress websites are running an outdated version
WordPress vulnerabilities have been detected over the past 8 years
Convert Website Users
Our Support Services
Contact us by phone, chat, or email for fast, effective support services – we’ll solve your problems as soon as possible. Forget your password? Need to back up your site? Database management? No worries!
The price of regular maintenance depends on the needs of each website and client, and may vary, as required.
A number of support hours will be included depending on your plan.
What We Offer
- Daily / hourly website backups
- Fast, reliable turnaround
- Multiple efficient support channels
- Tracking and timely resolution of all tickets
- Accurate & transparent costings
- A clean bill of health for your website
Basic Maintenance
Retainer (1hr)
- Monthly updates of core systems, plugins, & themes
- Regular backup of website
Ongoing Maintenance
Retainer (4hrs)
- Weekly content updates
- Biweekly updates of core systems, plugins, & themes
- Regular backup of website
Maintenance & Content
Updates
Retainer (2hrs)
- Biweekly content updates
- Monthly updates of core systems, plugins, & themes
- Regular backup of website
Advanced Maintenance &
Content Updates
Retainer (5hrs)
- Weekly content & product updates
- Weekly updates of core systems, plugins, & themes
- Regular backup of website
Some Of The Systems We Support:
Why Does Maintenance Of Your Site Matter?
It is important to carry out regular maintenance to ensure continued functionality, safety, and longevity of the site.
A lack of attention to your website’s health and maintenance can cost you dearly. The longer the time between updates, the more likely systems and plugins become outdated. This leads to site vulnerabilities, crashes, non-existent pages, pages not indexed by Google, amongst other things.
A poorly functioning site conveys a poor image of your business and may even cause you to miss out on sales.
It often happens that companies invest in a website, but don’t have any follow-ups with the agency they have worked with. At Conrad-Media, we work with you through the preliminary audit of your site. We will then take care of the maintenance of the website according to the results. The next step is focusing on getting better rankings in search engine results pages. We are with you every step of the way.
More About Our Website Support & Maintenance
Conrad-Media offers you technical support and maintenance services for your website or e-commerce store, in order to ensure its quality of use over the long term. This is not the development of the website itself, but the technical maintenance of systems.
Our goal is to ensure a pleasant user experience for both websites and e-commerce shops. No technical problem should hinder the conversion of your prospects and visitors into customers.
Additionally, we offer Support Services, to help you in a pinch or to get out of stuck. Contact us now to see how we can help.
